A lender's fraud losses fell 50% after going live. How much was Protect?

Measure impactHard

Problem. A large lender went live with Protect in March. In the quarter after, their fraud losses were half of the quarter before. Their head of fraud wants to present "Protect cut our fraud losses in half" to their board, and Sales wants to use it as a case study. What do you tell them?

Before you reveal: say your answer out loud, as if you were in the real interview — get your reasoning across clearly first. There is no single correct answer: reading what the interviewer is really after and defending your own thinking is what makes an answer strong.

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