Is the new-player onboarding actually working?

Measure successHard

Problem. League is famously hard to learn. Leadership asks you to evaluate whether the new-player onboarding / tutorial is working. How do you define "working" and measure it?

Before you reveal: say your answer out loud, as if you were in the real interview — get your reasoning across clearly first. There is no single correct answer: reading what the interviewer is really after and defending your own thinking is what makes an answer strong.