Sony — D2C Payments — Product Case Questions

Role context: Data Scientist, D2C Data Science (Payments & Subscriptions) · Est. study time: 45 min · 5 questions

How these map to the role

These are payments/subscriptions cases: an ambiguous money question you turn into the right metrics and a clean measurement, then a recommendation for product, finance, and operations. The recurring instinct: anchor on payment success and recovery, always net of cost and fraud, split churn into voluntary vs involuntary, and frame the call as ROI — value recovered minus cost.

Each answer is a coaching walkthrough: a Sample answer (clarify → approach → a simulated back-and-forth → a clear call), then a Deep dive with illustrative example, then a Grading rubric.